These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vettadex LLC ("Vettadex," "we," "us," or "our"), a Maine limited liability company, governing your access to and use of the Vettadex platform, website, and all related services (collectively, the "Service").
By creating an account, purchasing a subscription, or otherwise using the Service, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Vettadex provides a digital reputation monitoring and management platform that includes the following features depending on your subscription tier:
We do not guarantee specific results. The effectiveness of removal requests depends on third-party platforms and data brokers over which we have no control. We will use commercially reasonable efforts to remove content on your behalf but cannot guarantee that any specific piece of content will be removed.
To use the Service, you must be at least 18 years of age. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you may not create an account or use the Service.
The Service is available only to individuals who are legally permitted to use the Service in their jurisdiction. By using the Service, you represent that your use does not violate any applicable law or regulation.
To access the Service, you must create an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use of your account. We will not be liable for any losses arising from unauthorized use of your account.
You may not create an account for another person without their explicit consent, impersonate any person or entity, or use a false identity in connection with the Service.
The Service is offered on a subscription basis. By subscribing, you authorize Vettadex to charge your payment method on a recurring basis at the subscription rate for your selected plan until you cancel.
All payments are processed through Stripe, Inc. and are subject to Stripe's terms of service. Vettadex does not store your full payment card information.
Subscription fees are due in advance. If your payment method fails, we may suspend your access to the Service until payment is received. Prices are subject to change with 30 days written notice to your registered email address.
30-day money-back guarantee: If you are not satisfied with the Service within the first 30 days of your initial subscription, you may request a full refund by contacting us at [email protected]. Refunds are issued to the original payment method within 5 to 10 business days.
After the 30-day period, subscription fees are non-refundable. Canceling your subscription stops future charges but does not entitle you to a refund for the current billing period. You retain access to the Service through the end of your paid period.
Annual subscriptions may be refunded on a pro-rated basis at our sole discretion if requested within 30 days of the annual renewal date.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to terminate accounts that violate these acceptable use provisions without notice or refund.
By providing your personal information and authorizing us to act on your behalf, you grant Vettadex a limited, non-exclusive, revocable license to use your personal information solely for the purpose of providing the Service to you. This includes the right to submit opt-out requests, takedown notices, and removal requests on your behalf.
You represent and warrant that you are the individual about whom you are requesting services and that you have the right to authorize us to take actions on your behalf. You accept full responsibility for the accuracy of the information you provide.
We will retain your data in accordance with our Privacy Policy. Upon cancellation of your subscription, we will delete your personal data within 90 days unless you request earlier deletion.
The Service, including all software, content, design, text, graphics, interfaces, and code, is owned by Vettadex LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use. You may not reproduce, distribute, create derivative works from, or sell any portion of the Service without our express written permission.
The Vettadex name, logo, and all related marks are trademarks of Vettadex LLC. You may not use our trademarks without our prior written permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Vettadex does not warrant that:
Results vary depending on the nature of the content, the policies of third-party platforms, and factors outside our control. We make no guarantee that removed content will not reappear in the future.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VETTADEX LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
In no event shall our total cumulative liability to you for all claims arising out of or related to the Service exceed the greater of (a) the total amount you paid to Vettadex in the six months preceding the claim, or (b) one hundred dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Vettadex LLC and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination, your right to use the Service immediately ceases.
Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court.
Class action waiver: You and Vettadex each agree to resolve disputes only on an individual basis and not as part of any class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
You have 30 days from first accepting these Terms to opt out of this arbitration agreement by emailing [email protected] with the subject "Arbitration Opt-Out."
These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law provisions. For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Penobscot County, Maine.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and sending an email to your registered email address at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.
If you have questions about these Terms, please contact us: